Shipping policy

SHIPPING POLICY

When you’re done placing your order and submitting your payment, you will receive a confirmation email. If you are no able to see your confirmation email, kindly contact us at tajisleepwearkenya@gmail.com or whatsapp us on +254 (0) 727108315.

Once your payment is verified and the order is processed, your parcel will be shipped. Once your order is shipped, you will receive a notification. Please ensure to carefully check and confirm your address and contact information. In the event of a failed delivery, your order will be reshipped and you will be charged another shipping fee. 

The following options are available at checkout:

 

NAIROBI DOORSTEP DELIVERY

Locations Under Nairobi County:

These will be 1-2 workday deliveries done by wells fargo at a rate of Kes 400 (rate only applies for following day delivery) standard for all areas in Nairobi. Nairobi express delivery will depend on rider rate issued.

All packages are processed and delivered within 1-2 business days from the time you purchase. 

REST OF KENYA

Locations under the rest of Kenya including all counties other than Nairobi.

Price: Range Kes 400-1000. This depends on location, be sure to carefully select your location at the check out point to get the rate.

Central kenya- 2NK courier services

Lodwar- Safarilink courier services

Western & Nyanza(Nakuru, Kitale, Kericho, Eldoret, Kisii, Kisumu, Narok)- Easy coach courier services

Coast Area- Mash poa courier services

All packages are processed within 1-3 business days from the time of purchase.

RWANDA & EAST AFRICA

Locations here are Kenya, Uganda, Tanzania & Rwanda are done to available in the dropdown menu, at checkout - under country.

Our courier is Mash Poa courier services that cover the region of Rwanda, Uganda & Tanzania.

All packages are processed within 1-3 business days from the time of purchase. All orders purchased after 3:00 PM (EAT) are noted as the following business day.